Wednesday, October 15, 2008
Orientation
Tuesday, October 7th, was one of the biggest starting days all year, for me and the LMP team. Unfortunately I couldn’t be a part of the awesome experience due to a personal issue outside of school leading myself not to have made it to Lodging class on Tuesday. The rest of the team attended the Albany Marriott located on Wolf Road in Colonie and had to dress up in uniform to be apart of the Marriott’s Internship. Specifically we had to dress in a navy blue polo shirt with either tan or black khaki’s, I will have my uniform by Friday October 10th. When the team arrived they entered into the Associate entrance that was located at the very back of the hotel opposite of the front entrance. Then the LMP team was greeted by the General Manager, Thomas Olsen. From feedback from the lodging team I was told that, most of the managers that were employed at the Albany Marriott, went to college for different careers. After my classmates were greeted, they walked to Salon D. Mr. Olsen’s and Jen, his assistant spoke about the Spirit to Serve Basics and the different concepts of the Albany Marriott. They then watched a 10 minute video and discussed further on the duties given on an everyday basis at the Marriott and met the different department managers then after took a tour. They got to tour the lobby, some of the guest rooms, restaurant, Boardroom, Empire Room, Fitness Center, and also the Chat lounge. Basically all together it was a awesome experience and I wish I could’ve made it, so with that being said I will be attending the next visit to the Albany Marriott on Tuesday October 14th.
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